Support for all SharePoint field types (currently only Text and Choice). This is a big project that will take time. We will probably have to take some field types one or two at a time.
The E-mail Converter installer will create a mapped list in the selected SharePoint site, for the administrator to use as it is or customize.
Possibility to create new e-mails fields and get them transferred to any SharePoint field.
Automatic e-mails. Workflows for automatic e-mails can be created in SharePoint, and we even have a manual for it, but creating a workflow is rather complicated and we would prefer to add the possibility to send automatic e-mails into E-mail Converter.
Possibility to have e-mails marked as read after ticket creation.
Make it possible to include CC in the e-mail thread.
Add a feature that enables E-mail Converter to set any custom value in SharePoint on a new item when it is created.
View selection for the Statistics and the Merge ticket feature: we will give the option to select view from the available SharePoint views and then populate only the tickets shown in this view in the Statistics/ Merge tickets list.
E-mail threading will be a per list setting. Now the check box applies to all lists.
Possibility to use E-mail Converter with smart phones We plan to build simple web-interface for both our issue-tracking solutions wherein the user can view and update his/her own tickets. In addition to that we hope to give users the ability to record audio updates as well as upload images directly from their mobile phones.